[URGENT] Lowongan Kerja IT - Jakarta
 

A prestigious Financial Services located in Jakarta is currently urgent seeking

a talent candidate for:





IT HELPDESK (Code:IT101)

JOB DESCRIPTION:

• Field incoming help requests from end users via telephone, helpdesk system and

e-mail in a courteous manner.

• Document all pertinent end user identification information, including name,

department, contact information, and nature of problem or issue.

• Build rapport and elicit problem details from help desk customers.

• Prioritize and schedule problems. Escalate problems (when required) to the

appropriately experienced technician.

• Record, track, and document the help desk request problem-solving process,

including all successful and unsuccessful decisions made, and actions taken,

through to final resolution.

• Apply diagnostic utilities to aid in troubleshooting.

• Access software updates, drivers, knowledge bases, and frequently asked

questions resources on the Internet to aid in problem resolution.

• Identify and learn appropriate software and hardware used and supported by the

organization.

• Perform hands-on fixes at the desktop level, mobile device, including

installing and upgrading software, installing hardware, implementing file

backups, and configuring systems and applications.

• Install & maintaining anti-virus software and its updates.

• Performing preventative maintenance, including checking and cleaning of

workstations, printers, and peripherals.

• Test fixes to ensure problem has been adequately resolved.

• Perform post-resolution follow-ups to help requests.

• Provide standard uses of Software and Hardware

• Develop & maintaining helpdesk system and frequently asked questions lists for

end users.

COMPUTER SKILLS:

• Knowledge of computer hardware.

• Experience with desktop and server operating systems, including SQL Server,

Client-Server Programming, N-Tier Concept, Web Application.

• Knowledge of programming languages, including [Delphi, VB, Script]

• Working knowledge of a range of diagnostic utilities.

• Good understanding of the organization's goals and objectives.

• Exceptional written and oral communication skills.

• Exceptional interpersonal skills, with a focus on rapport-building, listening,

and questioning skills.

• Strong documentation skills.



IT DATACENTER (Code:IT102)

JOB DESCRIPTION:

• Manage servers, including e-mail, print, and backup servers and their

associated operating systems and software.

• Manage security solutions, including firewall, anti-virus, and intrusion

detection systems.

• Manage all network hardware and equipment, including routers, switches, hubs,

and UPSs.

• Ensure network connectivity of all servers.

• Administer all equipment, hardware and software upgrades.

• Practice network asset management, including maintenance of network component

inventory and related documentation and technical specifications information.

• Administer and maintain end user accounts, permissions, and access rights.

• Perform server and security audits.

• Perform system backups and recovery.

• Monitor and test network performance and provide network performance

statistics and reports.

• Recommend, schedule, and perform network improvements, upgrades, and repairs.

• Provide IT service delivery, in the area of IT infrastructure, Data Center,

Help- desk and IT operations as per agreed SLAs.

COMPUTER SKILLS:

• Working technical knowledge of network and PC operating systems, including

Microsoft Windows Server, Redhat Enterprise Linux Server.

• Extensive application support experience with SQL Server and Oracle,

• Client-Server Programming, Web Server & Application, Microsoft .net Framework,

Java Framework.

• Working technical knowledge of current network hardware, protocols, and

standards, including TCP/IP, UDP.

• Hands-on hardware troubleshooting experience.

• Good understanding of the organization's goals and objectives.

• Knowledge of applicable data privacy practices and laws.



IT WEB DEVELOPER (Code: IT103)

JOB DESCRIPTION:

• Translate business requirements into system design

• Develop new Web System Solutions, Enhancements and Bug Fixes

• Perform Functional Test and Integration Test with other business applications

• Support user and fix identified bugs during User Acceptance Test

• Perform data conversion, together with the related users, during

implementation phase

• Prepare technical documentation for each new System Solution, Enhancement and

Bug Fixes as per approved standard

• Manage high quality deliverable before migration onto production environment

COMPUTER SKILLS:

Java Web (J2EE), VB.Net(C#), MySQL, SQL2000-2008



IT MIS DEVELOPER (Code: IT104)

JOB DESCRIPTION:

• Provide report according to user requirements

• Maintain existing reporting system (OLAP, Automail report and Auto Response

system)

• Design and develop report repositories

• Provide data for company portals and business user analysis

COMPUTER SKILLS:

• Experience in custom web based application development and distributed

application design

• Proficient in MS SQL Server DTS and Transact SQL.

• Strong project management and documentation skills - disciplined, organized,

attentive to detail

• Strong business acumen with reasonable analytical skills, and excellent

problem solving and debugging skills

• Good interpersonal skills, and able to consolidate team



IT JUNIOR DEVELOPER (Code: IT105)

JOB DESCRIPTION:

• Translate business requirements into system design

• Develop new System Solutions, Enhancements and Bug Fixes

• Perform Functional Test and Integration Test with other business applications

• Support user and fix identified bugs during User Acceptance Test

• Perform data conversion, together with the related users, during

implementation phase

• Prepare technical documentation for each new System Solution, Enhancement and

Bug Fixes as per approved standard

COMPUTER SKILLS:

Delphi , VB.net,SQL Server 2000/2005/2008





Please send your latest CV with CURRENT and EXPECTED REMUNERATION PACKAGES,

RECENT PHOTOGRAPH & state your REFERENCE CODE POSITION to apply.

Send it to recruitment@rossconsulting.co.id before Mar 30, 2012



Only shortlisted candidates who meet the strictly qualifications & requirements

will be notified.



Thank you.

PT ROSS CONSULTING

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